Mona Shield Payne / Special to the Sun
Zappos.com employee David Janssen speaks with a customer on the phone at the company's corporate offices in Henderson. There are no call times or scripts for customer service representatives, and regular costume parties and parades and decorations in each department make for a light work environment.
- Locally owned and independent since 1950; Winner of the Pulitzer Prize for Public Service, best news website in the nation & DuPont Award for broadcast journalism
