Las Vegas Sun

September 18, 2014

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Las Vegas call center part of asset auction

The Las Vegas call center for bankrupt MicroAge Inc. is among the assets being sold in an auction later this month.

Tempe, Ariz.-based MicroAge is proposing to sell its MicroAge Teleservices LLC after filing for Chapter 11 bankruptcy protection in U.S. Bankruptcy Court in Phoenix in April. MicroAge Teleservices filed for its own Chapter 11 bankruptcy protection Friday. The company proposed an Oct. 25 auction in documents filed with the court today.

MicroAge Teleservices, which handles technical support for United Parcel Service, AT&T and other large corporations, operates a 24-hour call center in Las Vegas with 450 agents and continues to operate at that staffing level despite the bankruptcy. The company has total 1,000 employees at call centers in Las Vegas, Tempe and Santa Maria, Calif.

MicroAge also announced that it has approved an agreement with ULA LLC to purchase MicroAge Teleservices subject to higher and better bids at the auction. ULA is a corporation formed by United Parcel Service, private investor Humberto Lopez and John Andrews, president of MicroAge Teleservices.

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