Comments by user: wbeem
Worsening economy? How about just because they screwed up? I loved that place, but now it just sucks. For example, take the cafe, Mr. Lucky's. They raised the prices and severely lowered the quality of the food. Some of the employees that I loved seeing on return visits are gone, only to be replaced with people lacking in customer service skills.
The beauty of the place was that it was a small resort, but the expansion blew that out of the water. I was a loyal customer of Hard Rock for years, but Morgans Hotel Group just screwed the place completely.
As a native of Orlando and a frequent visitor to Las Vegas, I'd like to formally apologize for our Convention and Visitor Bureau's lack of imagination. This is the dumbest ad they've done yet, and that's quite a testament. I never thought they'd top "Oh, Orlando!"
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I used to really love Hard Rock and spent every Christmas there, but not after Morgan's Hotel Group bought the place. The small casino charm is gone, the service level has extremely deteriorated, and the overall quality just sunk. Look how they've screwed up my favorite place.