I worked at Zappos for a couple of years, absolutely hated it - employees are treated like, and the CLT is run like, a Kindergarten, and if you don't play into being treated like a child, you are deemed a "bad culture fit" and terminated. To make sure you tow the culture line, there were over 60 employees whose sole job was to monitor customer service reps phone calls and casual conversations. Every aspect of your work product, customer e-mails and phone conversations are scrutinized ruthlessly (every 10-12 CLT reps has the following people monitoring them: a Lead, a senior CLT rep, a QA rep, a supervisor and a manager).

However, Zappos does take customer security very seriously, and has a dedicated 'verification' team keeping on top of potential fraud issues. This looks to be an IT issue and not something the Order Verification team could have prevented.

True, Zappos does charge full list price, but the very real level of customer service they provide does not come cheap.

Cemeteries are full of people who had the right-of-way. Having the "right-of-way" doesn't put a magic shield around someone exempting them from possible consequences of failing to observe common sense or due caution.

How old were the 'teenage' persons escorting the girls - 13? 19? Makes a difference. How clearly marked is the crosswalk? How big was the car obscuring the offending driver's view?

Even persons with the right-of-way have a duty to exercise 'due diligence'. Why did the older teens fail to observe a 'sedan' traveling at speed and obviously not going to stop? Or did they see it but because of lack of life experience miscalculated - or overestimated - either their ability to make it in time, or the driver's failure to comprehend the situation unfolding in front of her.

We don't allow 'private ownership' of pencils, knives or guns in jail cells, no matter how much you love Sarah Palin. It's not a 'liberal' thing, it's a common sense thing (and thus, very difficult for many to grasp).

We also don't place psychotic murderers, having conversations with the Devil, in a cell with another prisoner, pencil or no pencil.

At least we didn't in Santa Clara County...

We don't know when - or where - this incident occurred, but Metro wants our help.

There are inept police departments, there are incompetent police departments, and there is Metro, in a class all to themselves.

The alleged robbery attempt took place in a hotel, the very nature of which dictates time sensitive dissemination of information.

Guests are long gone, and employees (who may not even be aware they are working at the scene) have dealt with thousands of new faces.

Valet, housekeeping, room service, floor persons as well as local merchants could very well have provided timely information had they known they had just had contact - however brief - with the perps.

Memories are short, and windows of opportunity close up tight.

Here is how it worked in the Calif. city I was a cop in:

If a person had his own tow insurance, they could use that, as long as an accident investigator didn't need to look at the car (we only did accident reports if there were injuries or an excess of $2500 damages, otherwise you got a case# and off you went).

The county / city contracted with multiple tow companies, and when we had to tow, it was 'next in line'. Tow company owners and the police department were not in collusion with each other...if fact, it was quite often just the opposite.

Honest, corrupt-free law enforcement and governments are possible...it just takes the will and a little work.

Wont see it here any time soon...

Two things:

If you have a penis, you are a male. Period. Otherwise every man in America could sport a wig and dress then hang out in the women's restroom.

Second, quite often properties have no control over the actions of rogue Security officers and supervisors. If you are trespassed and refuse to leave the property, you WILL go to jail, no matter how bogus the trespass offense may have been (if Metro bothers to show up).

It's private property, and you can be trespassed anytime for anything.

The first guy took too large denomination chips and he opened his big mouth, thus he got 'caught'.

It's just a matter of time until criminals realize casinos are the golden goose...there is no real security in casinos (they exist solely for insurance reasons). Everything is up for grabs.

Casino Security is unarmed, understaffed and has exactly as much authority as a janitor. Security - or getting shot - is the least of a robbers concerns inside a casino.

Surveillance isn't like TV - there is no retired CIA dude with software that can pinpoint a persons ID, address and grade school GPA with a single keystroke (sorry Garcia, Ed DeLine and Abby)...no Grissom either.

LVMPD will not change until the county eradicates the 'Sheriff' concept and replaces it with 'Police Chief', serving at the will of the city manager/commission.

Keep the Sheriff for DOC work, make the police an independent agency with the Chief of Police open to candidates across the country, appointed, and subject to termination by a vote of the commissioners or city manager.

"At one point, Wooden allegedly said good service should be the employees' only concern."

Yet another mid-level manager, promoted well above his abilities, failing to realize "good service" begins - and ends - with happy employees.

Ensuring "good service" certainly benefits Wynn, shareholders and Wooden, but "good service" will be in short supply if employees are not happy and do not fairly benefit from the level of service management demands, but is not willing to compensate for.

O.K. folks, first off, the 'disturbance' had to be reported by someone, either a patron in the vicinity or the 'victim'.

Just because the hotel guest is alone in his room when Security arrived does not mean he was alone all night.

Single male occupied rooms with 'disturbance' calls are usually hooker related, and in my experience the result of an attempted 'trick roll'.

A trespass and removal from a room usually entails the Front Desk or On-duty Resort Manager and not just Security.

Still, Casino Security needs to remember their PRIMARY roll is taking chips to tables, escorting employees or contractors into the Cage or Count Room and letting guests into their rooms if their room key doesn't work.

Their SECONDARY roll is taking reports, usually from guests trying to recoup their losses by 'slip and falls' or 'missing belongings from their room' claims.

Actual security, safety and well-being of Casino guests and patrons is not a roll of casino security.