User profile: pbjays
Joined: April 14, 2008
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I'm a long time employee at Harrahs. As far as I'm concerned this story and others in recent months have been a demonstration of their business practices coming out in public.
The people that run this company have no idea what the word ethics mean. They are some of the most arrogant people that I have ever dealt with. They don't believe that the rules apply to them.
About the time that the company started stressing customer service is about the same time that they started taking away tools that we need to do our job.
But really is this any different from most of the properties on the strip?
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I agree with you. I love Phoenix. It has a definite old school feel to it.
I had the opportunity to get hot passes for the weekend and was amazed at the controlled chaos of that tight garage. I really needed to keep my eyes out to stay out of the way of the people in uniform.
I camped out at the track this year for the first time in over 20 years. Had a blast. Definitely a different feeling than going to a hotel room every night after the race.
They had a tram system that was great, plenty of port o potties, and even free showers.
LVMS could learn a thing or two from PIR on this aspect. But I don't expect them to put in a tent camping area anytime soon.