User profile: dpoker1111
Joined: May 25, 2008
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- Most Read
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- Court upholds sex conviction for Las Vegas magician
- UNLV president denies reports of Livengood as new AD
- Survey ranks Nevada among most unhappy states
- Rebels try to avoid the ‘trap’ at Santa Clara
- TUF 10 weigh-in: All fighters make weight, no Rampage
- Mandarin Oriental spa puts service first
- Another potential buyer emerges for Fontainebleau
- Rashad Evans says Rampage rivalry won’t fade
- County’s poorest children have death without dignity
- Strip to be closed for Sunday marathon
Blogs
Vegas News
Roy Nelson tells it like it is at the TUF 10 finale
The Kats Report
Resort pioneer (and onetime cowboy) Steve Wynn recalls days of ropin' on Ralph Lamb's ranch
Elsewhere
Dawn Gibbons' story: First lady talks about divorce, humiliation, fears (14 Comments)
The Kats Report
Kirk Kerkorian: CityCenter is 'simply the most amazing' Vegas project ever (6 Comments)
Robin Leach's Las Vegas Celebrity Watch
Great Santa Run: Unofficial 14,595 runners would be a new record
Elsewhere
Rampage Jackson to return to UFC (3 Comments)
Politics: Ralston's Flash
Superintendents want state to immediately seek Race to Top funds (1 Comment)
Calendar »
- 6 Sun
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- 8 Tue
- 9 Wed
- 10 Thu
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Rock 'n' Roll Marathon
The Strip | 5:30 a.m. to 11 a.m.
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George Strait and Reba McIntire at the MGM Grand Garden Arena
MGM Grand Garden Arena | 8 p.m. to 11 p.m.
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Randy Travis at the Monte Carlo
Monte Carlo Resort and Casino | 9:30 p.m. to 11:59 p.m.
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Lee Greenwood at The Orleans
The Orleans Showroom | 8 p.m. to 10 p.m.
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The LoneStarlets at The Golden Nugget
Golden Nugget Hotel & Casino
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Isaias Hiram Urrabazo in "A Sunday Afternoon with Friends"
Trinity International School | 2:30 p.m. to 5 p.m.
The Sun
Locally owned and independent for more than 50 years.
Both sides can be argued. but what it boils down to is treating customers RIGHT.
It's starts at the top, and if the "bosses" only care about the hold, this transpires down to the rest of the employees. I totally agree with some of the comments made about the contempt the employees show for customers. What the top management should show the employees is that they only care about the customer, and the profit and the rest will follow. There should be zero tolerance for a rude and contempt filled employee.
Why management talks about the win is beyond me as the employees hearing it have no contol over a win or loss. They only control making the customer feel good and wanting to gamble at their site. Some of the sports books I've been to here in Las Vegas need a complete flush. PERIOD