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December 6, 2009

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User profile: LVBear

Joined: Jan. 29, 2008

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Excerpts from the email referred to in the news story linked above. The names of the casino employees were in the email, but have been omitted here:
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At table BJ-41 (one of your 6 to 5 games), an obviously severely intoxicated patron was playing large stacks of chips. The patron was so drunk that he could not even stack his chips. He repeatedly knocked the stacks over, and chips were scattered all over the layout, and a few were on the floor. ...

He was behaving obnoxiously, sometimes throwing his cards, sometimes walking away from the table mid-hand, etc. Eventually, his antics caused your pit personnel to instruct security guards to stand by the table to keep bystanders back. ... Amazingly, the cocktail waitress kept bringing him alcohol.

He was so drunk, he could not even pick up his cards. The Assistant Casino Manager, ... came over, picked up the cards, and played the patron's hand for him. When a concerned citizen asked the cocktail waitress why they were still serving him alcohol, she replied that he was a known regular, was staying in the hotel, and they did not care how drunk he gets because he doesn't get overly belligerent regardless of how much he loses, and he tips well.

A crowd was gathering to watch. Some of the crowd was starting to heckle the floor supervisor, ..., asking why he did not terminate play because of the patron's obvious intoxication.

After the patron nearly fell down a couple of times, the Gaming Control Board was called, due to the flagrant violation by your employees of Nevada Gaming Regulation 5.011, which states, in pertinent part:

5.011 Grounds for disciplinary action. ...

A Gaming Control Board agent responded, and instructed Mr. ... to terminate the patron's play. The Agent then left. However, Mr. ... failed to stop play, despite apparently telling the Agent that he would do so. The crowd was becoming unruly, at which time the security shift supervisor, ..., arrived on the scene. In response to an observer's polite question about why play was not stopped, Mr. ... snapped, "That's between the casino manager and Gaming, and is none of your business."

Subsequently, at least two individuals called Gaming back, and the Agent was re-dispatched to the Horseshoe. Pending his return, play continued. The patron was so incapacitated, he once stood on a total of 6.

After the Agent arrived the second time, play was finally halted, and the patron staggered away, leaving hundreds of dollars of his chips on the table. No effort was made to escort the patron to his room, or assist him in any way. Mr. ... and his subordinates simply let him walk away without his chips. Mr. ... subsequently placed the chips into racks, and took them in the direction of the cage, without any other employees accompanying him. It did not appear to witnesses that any verification of the total was made prior to Mr. ... departing with the racks of chips. ...

(Suggest removal) 11/20/09 at 12:03 p.m.

Just what Las Vegas needs right now, another black eye from bad behavior by casino pinheads. Assuming even a small fraction of the allegations are true, Harrah's is more rotten to its core than even I ever suspected. Shame, shame, shame.

This is certainly not the first time Harrah's has been involved in such sordid activity:

http://www.lasvegassun.com/news/2004/may...

(Suggest removal) 11/20/09 at 11:53 a.m.

If you can find a table game there that is worth playing, and play more than chump change, you get two suits staring you down like they don't want the business. I guess maybe they really don't want the business. The rude, hostile employees need to be fired and this dump needs to be imploded.

(Suggest removal) 11/9/09 at 12:17 p.m.

"In 2007, Congress voted to switch the end of daylight saving time to the first Sunday in November to offer trick-or-treaters more daylight time to venture into the streets, although most children wait until after dark to go out."
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So that's why Congress made the stupid change? Absurd. This is the same bunch of clowns that is trying to solve our national problems? No wonder we're in such a mess.

(Suggest removal) 10/31/09 at 10:27 a.m.

(This comment was removed by the site staff.)

10/28/09 at 8:09 p.m.

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