The fun in gaming for me in Las Vegas is gone.I used to visit there twice a year with a decent amount of hard earned cash to have extended fun with.On my last visit over the holidays I was shocked into reality by the unprofessional way I was treated at the Wynn.They had given me a free slot play amount,no problem.The lady looking after my account (Wynn employee)stressed to me that I play the FREE WHEEL SPIN when I gather enough points.Points gathered and then some I went for my FREE SPIN and won tickets for two to a show.
Called my wife in our room to tell her the great news.Just about to get my tickets (25mins later)and this dressed up Wynn employee comes to me and tells me in an non nice way that THEY had made a mistake and that I should not have been let SPIN the WHEEL because I earned the points on free play.I asked her to check my playing account and that she will see that I play $ machines and quiet a lot.
You are a good customer,but MANAGEMENT make the rules.
I was done with the new Vegas people.Went to our room (8pm)packed our bags up,left a tip for the non english speaking house cleaner and drove to Laughlin NV to get away from the Town that was.
Word does get around to stay away from the new greed in Vegas.