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November 9, 2009

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User profile: Al_Rogers

Joined: Oct. 10, 2008

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Though the Nevada patron dispute process is better than most, there are at least three major flaws in it:

(1) A casino gets a "free shot" at cheating a patron. When casino wrongdoing is proved, there is no penalty. The board merely orders payment. Perhaps mandatory treble damages payable to the patron would discourage casinos from taking so many "shots" at patrons they do not like, such as skilled patrons.

(2) The statute requiring the casino to notify Gaming of $500+ disputes is rarely enforced. I have been involved in several cases where the casino refused to make the call, but no penalty was levied for its failure to obey the law.

(3) The Board as presently constituted has no one looking out for the public. The Board is made up of two long-time industry insiders and an undistinguished career bureaucrat. This does not foster an environment of fairness to the patron.

Al Rogers
www.BJ21.com

(Suggest removal) 10/10/08 at 6:59 a.m.

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