Sunday, Sept. 14, 2014 | 2:02 a.m.
View more of the Sun's opinion section
View more of the Sun's opinion section
The headline of the Aug. 31 letter “Something missing at casinos today” actually should have been “A bad day at Santa Fe Station.”
I too have personal opinions about today’s casinos, and like the letter writer I have been involved in the casino industry for years.
Mind you, I don’t have a limited view of the Silver City Casino but a broadened mind that’s spent years watching the transition from mob to corporate ownership and the obvious change in top-name properties.
I’ve not only fought my way up within a prominent casino chain — which ultimately purchased the Caesars brand but, at the present time, I’m one of those “rude and intrusive floor people.” In fact, I work at one of the “We Love Locals” properties!
I spent more than 20 years dealing any of the table games offered in a high-end casino to all levels of play and to people from all over the world. However, after all that time, I chose to take a different path.
I couldn’t be happier. I visit with a majority of the same guests on a daily basis, and I like to think that they visit daily because I’m not a rude and intrusive floor person.
I like to think that our guests love the personal touch that can only be given via a local casino. While I’m sorry the letter writer failed to enjoy his gaming experience, I feel that he truly needs to approach his projects with an open mind and a little more research!
Check out a few more local joints before making a judgment call — I assure you, with a positive attitude and a smile on your face, you too can learn to appreciate the local mindset.
Remember: One bad apple doesn’t spoil the whole batch!
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