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September 22, 2014

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Wynn Resorts tacks on mandatory $20 resort fee

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Steve Marcus

The Encore is shown to the left of the Wynn Las Vegas on the Strip.

Following some of its Strip neighbors, Steve Wynn’s resorts are the latest in Las Vegas to institute a mandatory resort fee on its hotel guests.

Wynn Las Vegas and Encore on Thursday began implementing a $20-per-night fee for use of resort amenities. The fee includes use of the fitness center, in-room Internet access, local and domestic phone calls, and allows guests to print their boarding passes. The fee is tacked on to a guest's final bill regardless of what amenities are used.

"In an ongoing effort to enhance our guests’ resort experience, Wynn Las Vegas and Encore will implement a $20 resort fee to all reservations," Wynn Resorts said in statement today. "Responding directly to extensive customer feedback, the resort fee will offer value to customers with a bundling of the most sought-after amenities."

The resort fee is mentioned in the fine print on the Wynn and Encore websites before making a reservation. Details can be found by clicking on the “terms and conditions” link before checking the “agree” box when completing a tranaction. The agreement says the $20 fee covers “certain complimentary select hotel amenities,” but does not specify what amenities the fee includes.

Station Casinos charges guests resort fees ranging from $10 to $25 per night. MGM Mirage has resort fees at some of its resorts on the Strip.

Harrah’s Entertainment is still holding its ground on its no-resort-fee policy and is trying to use its competitors’ resort fees against them. The site advertises “no resort fees” on the front of its Las Vegas booking page and on its reservation pages when guests are booking rooms.

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