Sun Editorial:
Restoring public trust
Endoscopy scandal should result in patients having more access to medical information
Thu, Mar 6, 2008 (2 a.m.)
The public’s trust in doctors has been shaken, if not shattered, by the stunning news last week that a busy surgery center violated basic hygiene procedures, leading to the potential spread of hepatitis C and other blood-borne diseases.
The Southern Nevada Health District has linked six hepatitis C cases to the now-closed Endoscopy Center of Southern Nevada and recommended that 40,000 people undergo testing. The center’s managers have been accused of ordering staff to use syringes and vials of anesthesia more than once to save money. Doing so allowed the spread of diseases among patients.
On Tuesday state health officials issued a statement encouraging surgery patients to ask questions about their doctors’ hygiene policies before undergoing procedures. It turns our stomach to think that we need to ask the doctor during our next visit whether he is sterilizing his instruments and using needles and syringes only once.
That, however, leads us to wonder what else, as patients, we should be asking about. Patients put their trust in doctors and nurses all the time and typically with good reason, but the endoscopy scandal shows us that patients need to be better consumers.
But being a good consumer can be difficult given the complexity of modern medicine, which can be daunting to the layperson, and the constraints of medical insurance, which often limits treatment options. With all the information on the Internet, it is difficult to discern what is reliable, and important information — such as a doctor’s background and track record — is often unavailable.
As consumers, patients need better information. Detailed information about doctors, nurses and other medical providers, including the specific nature of complaints and malpractice judgments against them, should be easily accessible on the Internet. So should inspection reports of hospitals, surgery centers and other medical facilities.
Unfortunately, the Nevada Board of Medical Examiners had malpractice judgments taken off its Web site three years ago, on the grounds that state law does not specifically require that judgments be posted online. The board acted disgracefully and was merely protecting physicians who complained that the judgments made them look bad.
If the board won’t do the right thing, then the Legislature should change the law to force the board to make such information readily accessible online. That would be a step toward protecting the public health and restoring the public’s trust.
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I am a 26 yrs old software professional and still I rely on word-of-mouth for certain things one among those is definitely health care. I have heard many scary things about doctors or nurses being negligent but none as bad as this scandal. A part of me still refuses to believe that a doctor so popular and experienced would do something as terrible as re-use syringes just to save a few pennies. My father and my elder sister are doctors and I have always considered their profession as being very close to Godliness, they are life givers to most.
There should surely be some place people should be able to go to check about the doctor or hospital they wish to visit. Be it a routine check up or an operation, people have the right to know what they are subjected to. I would definitely ask many questions but would probably always wonder if I am asking too many questions and would end up frustrating the doctor or nurse. As understanding as anyone can be it would surely not be fun to answer questions like "Have you or your hospital ever been sued by anyone for anything at all?" Also I would wonder if they are telling me nothing but the truth.
Trust is a weird thing, once lost restoring it would be a colossal task. Only hoping whoever went to those six hospitals during those times are safe and praying for their families and loved ones, I still hope that there is something not right about the whole allegation and that a doctor could not have stooped as low as risking tens of thousands of peoples lives just save a few nickels.