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November 29, 2009

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DMV problem prompts waiver

Thursday, Sept. 11, 2003 | 10:57 a.m.

The Department of Motor Vehicles says it has waived the penalty to motorists who were late in receiving their vehicle registration renewal forms.

Director Ginny Lewis said today that problems with the printing of the renewal forms delayed the mailing of about 30,000 forms. Some people didn't get their notices until after their registration had expired, she said. They will not be penalized, she said. And other vehicle owners who received their notices late will be given the 30 days to submit their forms.

Lewis said the department has instituted a new procedure to put bar codes on vehicle registration forms. This allows the form to be electronically scanned by a department employee when the motorist goes through the process of renewal. It is quicker and it ensures that the correct information is recorded, she said.

The scanning started in June, but there was an error in the program that had to be fixed by the manufacturer. Vehicles with only a four-digit vehicle identification number were not being processed correctly.

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