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Retailer cutting jobs, changing pay policy

Thursday, Feb. 6, 2003 | 10:05 a.m.

RICHMOND, Va. -- Circuit City Stores Inc. will cut about 2,000 jobs, or 4.8 percent of its work force, as it changes how it compensates its salespeople and closes more repair shops amid a sales slump.

The company also said Wednesday it will relocate or remodel more stores this year.

The Richmond, Va.-based chain said that sales at stores open at least a year fell 2 percent in January compared with the same month last year.

As part of a change in its marketing strategy, Circuit City said it will stop paying commissions to its salespeople and instead will pay all store employees an hourly rate. The company said the change will allow it to simplify store operations, cut operating costs and serve customers better.

The company said its customers are increasingly knowledgeable about electronics and technology and are less reliant on salespeople for information.

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