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May 22, 2013

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About the author,
Craig Galati »

Social Media - Important But Not Without Strategy

I attended the Society for Marketing Professional Services annual conference in Boston a couple of weeks ago.

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Want Fries with That? Moving From Transactions to Relationships

“I’ll take a Big Mac and a large Coke.” “Want fries with that?” “No thanks.” “That will be $4.29 at the first window.”

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Moving at the Speed of Life (and missing things along the way)

There is no doubt that we have been experiencing the greatest recession of our lives.

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Play with Heart, Work with Passion

Do you ever wonder how people can keep going, even when the odds are stacked against them? Heart or passion is the answer. Passion can overcome all obstacles. In sport, we say, “he has the heart of a champion;” “our team played with heart;” and “he has a passion for the game.” The same is true at work , where passion is also the key ingredient for both individual and company success.

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A Month of Possibility

The World Cup started this past Friday. Thirty-two countries, as different as can be, will put their best eleven players on the soccer pitch and compete for the ultimate soccer prize – to be crowned world champions.

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Becoming a Trusted Adviser

According to David Maister, we don’t begin our careers as trusted advisers, we usually begin performing a specific task or service by employing our technical skills.

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Innovation is Not an Event

The seminar ad promised that if I attended the two-day session I would “learn how to be innovative and increase innovation in my company.”

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Keeping the Fire Lit

I had lunch with a close friend the other day. He was feeling down as he had to fire a number of employees over the past month.

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C’mon America, Time to Wake Up

It is time for all of us Americans to wake up from our 20-year slumber and return our country to the forefront of world business leadership.

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The Art of Storytelling

Storytelling is one of the oldest and most effective ways to communicate.

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